*About Us*
Cambridge Capital Management Corporation is one of the largest small business lenders in the state.
We were established in 1983 to manage non-traditional sources of growth capital for promising firms, including companies that may not qualify for conventional business loans.
We are a team of professional problem solvers who thrive on the opportunity to help companies make their dreams come true.
Over the years we have been called on to assist others around the country develop similar solutions in such far-reaching places as Ohio, West Virginia, Minnesota, California, and other localities.
The current funds managed by Cambridge Capital finance fixed assets, real estate, construction of buildings, purchase of equipment and working capital by customizing the financial package that works for the borrower and participating lender.
Cambridge Capital is an Indiana success story.
Our success has come from providing more than $720 million to help over 1,700 Indiana companies work toward their own success.
*About the Opportunity*
We are seeking a new team member to join our team.
We are looking for someone with strong organizational skills and the ability to balance multiple clients.
The ability to work assertively in a fast-paced environment with time-sensitive materials is a must.
Our customers include bankers, borrowers, other professionals, and our internal team.
*Administrative Assistant/Customer Service Representative Requirements:*
* Strong computer skills, including Microsoft Office
* Strong attention to detail
* Ability to self-start and adapt to an ever-changing environment.
* Excellent organizational and communication skills
* Experience working with customer support.
* Problem-solving, troubleshooting, and willing to investigate issues to resolve customer inquiries.
* The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
* Ability to multi-task, prioritize, and manage time effectively.
* Strong work ethic.
* Excellent, professional interpersonal, oral, and written communication skills.
* Multitasker with ability to juggle multiple, competing priorities in a fast-paced workplace.
*Customer Service Representative Responsibilities:*
* Quarterly newsletter
* Maintaining customer database
* Monthly mass email updates
* Periodic Social Media Posting
* Board/shareholder reporting
* Board meeting and annual meeting planning
* General executive assistant duties
* Maintaining a positive, empathetic, and professional attitude toward customers at all times.
* Responding promptly to customer inquiries.
* Communicating with customers through various channels.
* Acknowledging and resolving customer inquiries.
* Knowing our products so that you can answer questions.
* Keeping records of customer interactions, transactions, and comments.
* Communicating and coordinating with colleagues, as necessary.
* Ensure customer satisfaction and provide professional customer support.
* Collect and safeguard sensitive financial data.
* Courteously and competently resolve all customer inquiries, taking ownership from first contact to final resolution.
When our customers require assistance, you’ll make sure they get whatever they need to feel secure with Cambridge Capital Management Corporation.
You will greet all clients with a smiling face and an attitude that declares your eagerness to serve.
You’ll answer the phones with a smile that can be heard on the other end.
Cambridge Capital Management Corporation benefits that include:
* Competitive Salaries
* 401K / Profit Sharing
* Paid Time Off
* Training Opportunities
* Quarterly Company Wide Bonuses
*Schedule*
Full-time: 8:00 AM – 5:00 PM in office.
Job Type: Full-time
Pay: $35,000.
00 - $40,000.
00 per year
Benefits:
* 401(k)
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
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