We are currently hiring a full time Client Support Representative for our office based in Indianapolis.
The primary responsibility of the Client Support Representative is to build and maintain strong relationships with existing clients to drive business growth and foster customer satisfaction.
The Client Support Representative plays a critical role in building and maintaining long-term relationships with our clients, driving business growth, and ensuring we deliver exceptional customer experiences on behalf of our clients.
*Client Support Representative Responsibilities:*
* Build and nurture strong relationships with our clients to understand their needs, preferences, and community based initiatives
* Act as the primary point of contact between our clients and potential customers
* Identify and capitalize on opportunities to increase revenue generation and exposure for our clients
* Develop and test strategies to increase customer engagement
* Maintain a deep understanding of our clients initiatives to effectively communicate their value to prospective donors and customers
* Prepare and deliver in person presentations to potential customers, showcasing our clients impact and goals
* Collaborate with different departments within the company, such as marketing, sales, product Development, and customer support, to ensure a seamless experience for both our clients and their customers
*Client Support Representative Qualifications:*
* At least some experience in a client management role is preferred, but not required
* At least 1 year of experience in a customer facing role is preferred
* Superior communication skills, both written and verbal
* The ability to think on your feet and maintain composure in a wide range of situations
* The ability to work independently and as part of a team
Job Type: Full-time
Pay: From $700.
00 per week
Benefits:
* Paid training
Schedule:
* Day shift
* Monday to Friday
* Weekends as needed
Work Location: In person
Whatsapp
