*_Company Overview:_*
Prime Group is the largest private owner-operator of self storage facilities in the U.
S.
Focused solely on self storage, Prime Group sources, owns and manages its portfolio of over 15,000,000 rentable square feet located in 25 states and 1 U.
S.
territory.
*_Position Overview: Assistant Manager:_*
As the Assistant Manager with Prime Storage Group, you will be responsible for assisting in the day-to-day operation of one or more self-storage facilities, including renting units, selling merchandise, renting trucks, interacting with customers, and maintaining the property overall.
Our employees are the first line representative to the customer.
The Assistant Manager must have the ability to work face-to-face with customers and build excellent relationships while enhancing your customer service and sales skills and experience.
*_Job Responsibilities:_*
* Renting self-storage units, parking space, and other related products;
* Converting telephone and walk-in inquiries into rentals;
* Maintain Account Receivables through the pursuit of collections, posting of payments and processing, and delivery of daily bank deposits accurately and timely;
* Upsell moving products and assist in unit sizing decisions;
* Greeting customers promptly, enthusiastically and professionally;
* Knowing and presenting the features and benefits of the property at all opportunities;
* Resolves customer issues in a timely and effective manner;
* Ensures that company standards of cleanliness and appearance are met;
* Inspect the property, including performing lock checks;
* Showing customers our self-storage units;
* Perform other duties as assigned.
* Some locations may require travel to other stores, as a floater(to be discussed on the interview);
*_Qualifications:_*
* Associates degree or higher;
* A valid state Driver’s License;
* 2+ years of customer service experience;
* Able to work with minimal supervision;
* A professional, positive, team-oriented attitude;
* Be proficient with a computer (including Microsoft Office) and be willing to learn a proprietary software that manages rentals, payments, and occupancy reports;
* Excellent organizational skills;
* Experiences within the following positions: Retail, Hospitality, (client facing) or Storage experience a plus.
* Retail Sales Associate
* Retail Manager
* Retail Store Manager
* Assistant Store Manager
* Retail Store Management
* Hospitality, Reception
* Customer Service (client facing)
*_Requirements:_*
* Willing to work a flexible schedule, including weekends;
* Ability to travel to multiple facilities (If needed);
* Must be able to perform the physical requirements of the job, including daily walks of the property, cleaning the units, public areas and the property, opening and closing the storage doors (up to 50lbs), and similar light activities as needed;
* Ability to stand for extended periods of time;
* Ability to work in both indoor and outdoor, and during varying weather conditions;
* Manual hand dexterity required to operate POS, copiers and complete customer paperwork;
* Must be willing to complete pre-employment background check;
*_What We Offer:_*
* Competitive rate of pay plus an excellent bonus structure;
* Health insurance, dental, life, vision, short-term disability, and long-term disability insurance programs also available;
* Investment opportunities through our 401(k) Plan;
* Paid time off and paid holidays.
*EQUAL OPPORTUNITY EMPLOYER STATEMENT*
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class
Job Type: Full-time
Pay: $16.
00 - $17.
00 per hour
Expected hours: 38 – 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Education:
* Associate (Preferred)
License/Certification:
* Driver's License (Preferred)
Ability to Commute:
* Fishers, IN (Preferred)
Ability to Relocate:
* Fishers, IN: Relocate before starting work (Required)
Work Location: In person