About Us:
Superior Industrial Products is a leading provider of forklift solutions, offering a comprehensive range of forklift parts and accessories to businesses across various industries.
We are committed to providing top-quality parts and exceptional customer service to help our clients maintain and optimize their forklift equipment.
Job Summary:
As a Forklift Parts Counter Sales Representative, you will be a vital member of our parts sales team, responsible for assisting customers in identifying, sourcing, and purchasing the right forklift parts and accessories to meet their needs.
Your expertise in forklift components and exceptional customer service skills will be crucial in ensuring our clients' equipment runs smoothly.
Key Responsibilities:
Customer Service:
Greet and assist customers who visit the parts counter, providing a welcoming and helpful experience.
Listen to customer inquiries and requirements, offering expert advice and product recommendations.
Respond to phone inquiries and emails, providing timely and accurate information.
Parts Identification:
Utilize your knowledge of forklift parts and accessories to help customers identify the correct components they need.
Use parts catalogs, manuals, and computer systems to look up and verify parts.
Order Processing:
Accurately process parts orders, ensuring correct pricing, quantity, and availability.
Inform customers of estimated delivery times and any backorders, and provide regular updates.
Product Knowledge:
Stay informed about the latest forklift parts, accessories, and industry trends.
Continuously expand your knowledge of our product offerings.
Sales and Upselling:
Suggest related parts, accessories, or alternatives to meet customer needs and increase sales.
Meet or exceed monthly and annual sales targets and quotas.
Inventory Management:
Assist in maintaining organized and well-stocked parts inventory.
Conduct regular inventory counts and participate in restocking efforts.
Documentation:
Maintain accurate records of parts transactions, invoices, and customer information.
Prepare and complete necessary paperwork for sales transactions.
Benefits:
Competitive base salary with commission and bonus opportunities.
Health, dental, and vision insurance.
Retirement savings plan.
Paid time off and holidays.
Professional development and training opportunities.
Opportunity for career advancement within the company.
If you are a knowledgeable and customer-focused individual with a passion for forklift parts and accessories, we invite you to apply for the Forklift Parts Counter Sales Representative position at
Superior Industrial Products.
Join our team and help us provide top-quality parts solutions to our valued customers.
Superior Industrial Products is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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