Case Manager / Health Promotions Associate

*Position Summary:* The primary purpose of the Health Promotions Associate (R&P) is to assist the R&P team in connecting clients to culturally and linguistically appropriate medical care.
This position will schedule appointments, arrange transportation, and follow up on client medical needs as identified in the R&P period.
This position will assist clients in navigating medical issues and problems with insurance and billing and will generally serve as a source of medical case management support for the R&P team.
This position reports to the Manager of Health Services.
*Responsibilities:* · Assist clients in accessing and understanding medical care if significant needs are found after the first PCP visit but they are not yet enrolled in ongoing case management.
· Assist with transportation and interpretation as needed for medical services after their initial PCP visit and first follow up.
· After clients are seen by MCPHD, follow up on findings and referrals for clients.
Health Promotions Associate will manage dental and vision referrals and follow up in a timely manner.
Health Promotions Associate may assist with other MCPHD follow up as requested by Director and Manager of R&P Services.
· Assess clients for community resources and educate on local dental and vision options for preventative care.
Assist with scheduling as needed.
· Assist in scheduling dental and optometry appointments and providing transportation as needed for R&P clients that have dental pain and time sensitive care.
· Assist R&P clients in navigating medical bills.
· Arrange transportation trainings for R&P clients to include Medicaid cab, Uber/Lyft and/or IndyGo, as needed.
· Serve as a key contact for medical providers working with Exodus R&P clients.
· Maintain up to date programmatic knowledge of all medical services involving Exodus clients.
· Attend weekly staff and team meetings.
· Participate in Exodus staff training and development activities.
· Participate in the emergency phone and airport rotation.
· Serve as a medical resource and support to members of the R&P team.
· Perform other duties as may be required by the supervisor.
*Position Criteria: * · Preferably have a minimum of two years of experience in social services.
· Must be able to effectively communicate with clients of diverse cultural and language backgrounds.
· Must be comfortable in intercultural environments.
· Must be detail oriented.
· Must be a self-starter with a high level of organizational skill, flexibility, and commitment to refugees.
· Must be able to function as part of a team.
· Should be familiar with the local social services community.
· Must have a vehicle, valid license, and insurance to transport clients.
· Must have PC proficiency and be competent with Outlook, Word, Excel, and PowerPoint.
Job Type: Full-time Pay: $20.
32 - $21.
50 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Indianapolis, IN 46201: Relocate before starting work (Required) Work Location: Hybrid remote in Indianapolis, IN 46201