Farmers Insurance Licensed Customer Service Representative (CSR)

Job Description Our team is growing and we are looking to hire the right individual to join The Friedrichs Agency with Farmers Insurance.
We are located in downtown Fishers, just off the Nickel Plate District.
The agency has GREAT hours as we are open Monday-Friday 9a-5p.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
This position does require the candidate to hold a current property and casualty license in the state of Indiana.
Salary: $15.
00 - $18.
00 per hour Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Life Insurance Mon-Fri Schedule Career Growth Opportunities Responsibilities Answer phones to help service current clients and potential new clients Review underwriting alerts and efficiently contact insureds to complete required information.
Review Insurance products we offer with new and current clients.
Review policy changes with clients to ensure they are comfortable and happy with their insurance policies.
Onboard new clients and ensure all paperwork is processed Requirements Excellent Communication/interpersonal skills.
Problem-Solving Capabilities, including muti-party and multi-step challenges Comfortable moving between various technology systems and adapting to new processes Property & Casualty insurance license is required.
Company Description As your local Farmers® agent in Fishers, IN, We are right around the corner from the Nickel Plate District.
We help customers like you identify the insurance coverage that best fits you and your family's needs with a combined 25 years of experience in insurance.
My goal is to provide you peace of mind so you can focus on the important things in life.
The Friedrichs Agency is dedicated to providing you a curated experience tailored to your needs, based on your season of today and planning for the seasons to come.