*_BENEFITS:_*
* _Hourly rate_
* _Commissions_
* _Bonuses_
* _Employee discounts_
* _Complimentary membership_
* _Medical, Dental, Vision, Disability insurances_
*_JOB DESCRIPTION:_*
The Orangetheory Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations.
The ideal candidate has strong customer service skills and basic sales experience.
The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
*_JOB DUTIES INCLUDE_*:
• Establishes and maintains an effective referral program
• Maintains accurate records using established OTF sales systems
• Conducts telephone inquiries/follow up calls/customer care calls
• Leads OTF studio previews with prospects and/or fitness program holders
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
• Properly prep, check-in, and close out classes based on OTF studio standards
• Engage with members before, during, and after check-ins to create and maintain a community atmosphere
• Update calendar, class roster, client profiles, and contact logs to reflect any client and lead interaction
• Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
• Must be able to participate in 1-2 OTF scheduled workouts per week
• Maintains an organized and clean lobby/front desk area
• Responsible for processing accurate cash and credit card transactions
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries and concerns.
• Proper onboarding all OTF clients through the use of Client Intake Forms, Rules & Policies, and Membership Agreements
• Be knowledgeable on and enthusiastically promote all studio events/promotions
• Stay up to date on all required Orange University curriculum
• Attend and assist with out of studio OTF events in the community
• Works closely with Fitness Team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative OTF training programs
*_JOB QUALIFICATION:_*
• Energetic and outgoing personality
• Excellent customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Self-motivated and driven
• Solid verbal and written communication skills required
• Ability to resolve conflicts/disagreements amongst peers through communication in a calm and respectful manner
• Able to multi-task and excel in a busy environment.
• Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
• Health & Fitness minded people strongly preferred
• Strong attention to detail
• High school diploma or equivalent required.
• Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
• Flexible to work day, evening and/or weekend and holiday hours as needed
• Must be coachable and open to change for professional growth and development
• Must always be an ORANGE Ambassador
Job Type: Full-time
Pay: $25,000.
00 - $40,000.
00 per year
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Shift:
* 8 hour shift
Weekly day range:
* Weekends as needed
Ability to commute/relocate:
* Indianapolis, IN 46204: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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