Outreach Representative, Indiana - Hybrid

About Us McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana.
The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company.
McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.
S.
Outreach Representative, Indiana - Hybrid Indiana, Indianapolis NEW Administrative/Clerical McLaren Integrated HMO Group 23009387 We are looking for an Outreach Representative to join us in leading our organization forward.
McLaren Integrated HMO Group (MIG), a division of McLaren Health Care Corporation, is an organization with a culture of high performance and a mission to help people live healthier and more satisfying lives.
McLaren Health Plan and MDwise, Inc.
, subsidiaries of MIG, value the talents and abilities of all our employees and seeks to foster an open, cooperative and dynamic environment in which employees and the health plans can thrive.
As an employee MIG, you will be a part of a dynamic organization that considers all our employees as leaders in driving the organization forward and delivering quality service to all our members.
McLaren Health Plan is our Michigan-based health plan dedicated to meeting the health care needs of each of our Michigan members.
Learn more about McLaren Health Plan at https://www.
mclarenhealthplan.
org MDwise is our Indiana-based health plan, working with the State of Indiana and Centers for Medicare and Medicaid Services to bring you the Hoosier Healthwise and Healthy Indiana Plan health insurance programs.
Learn more about MDwise, Inc.
at https://www.
mdwise.
org/ Position Summary: Responsible for delivering, strategizing, and improving quality with a focus on primary care.
The position will educate and network with people of diverse backgrounds and cultures on products and programs to attract and retain membership in the Plan.
Establishes and maintains relationships for the promotion of healthy lifestyles among membership.
Tracks and trends HEDIS rates.
Responsible for member and provider contacts and positive outcomes.
Foster the Plan’s presence in the community by interacting with members, providers, and outside agencies as assigned.
This is a hybrid position with requirements to come onsite as scheduled with leader, Indianapolis, IN.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Qualifications: Required: High School Diploma or equivalent educational certification.
Two (2) years’ experience in a customer service related position.
Preferred: Associate Degree in health care administration, communication, marketing, or related field.
One year experience in a community-focused outreach position.
NCQA experience specific to HEDIS measurement.
Additional Information Schedule: Full-time Requisition ID: 23009387 Daily Work Times: 8:30 am - 5:00 pm Hours Per Pay Period: 80 On Call: No Weekends: No McLaren Health Care is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.