Sales Operations Specialist

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at "home.
" For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!).
We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live.
We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes.
Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home! What you'll do: As a Sales Operations Specialist, you'll be the go-to person for managing the entire journey of our contract agreements, ensuring everything from the start-up phase to the conclusion is handled with precision.
You'll be immersed in the dynamic flow of deals, promotions, and renewals, playing a key role in supporting our advertisers' success.
Joining our team means collaborating with a group of dedicated accounting professionals, all committed to the smooth operation of a vital segment of Angi's business, where your contributions are recognized and valued.
This is a hybrid position based in Indianapolis, Indiana.
We are looking for someone who can come to our office 3 days/week.
In this role you will be responsible for: Entering contract and related accounting data into various systems & databases with accuracy and efficiency.
Monitoring contract terms vigilantly to guarantee adherence to SOX standards and Angi's organizational policies.
You will review agreements meticulously for completeness and accuracy prior to execution & alert Sales Representatives promptly when contracts or case requests deviate from policy.
Activating contracts, charging payments for customers, and creating customer payment profiles.
You will also be responsible for canceling contracts, creating cases when a payment is delayed, and processing bad debt on past due contracts.
All payment activity must be completed following company and industry security protocols.
Serving as a resource for the sales team, maintaining multiple email inboxes and responding to questions and concerns so that we are always giving our new professionals a great experience.
Improving our current processes - you will identify systematic problems & implement solutions to make our team more efficient.
Who you are: You have a Bachelor's degree in Business Administration, Accounting, or related field.
You have experience with data entry and understand accounting basics.
You have experience using tools like Excel, Google Sheets, and Gmail.
You thrive in a fast paced environment & always hit monthly deadlines.
You're excited to learn new skills and are willing to tackle new challenges as they come about.
We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems.
We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits: The hourly band for this position ranges from $19 - $21 per hour, commensurate with experience and performance.
Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive performance bonus.
Full medical, dental, vision package to fit your needs Generous Paid Time Off policy Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Hybrid