Account Manager Preprint

Account Manager will develop, maintain and grow a portfolio of preprint accounts by focusing on the purchasing decision makers at customers that can be serviced by their assigned DS Smith Business Unit that produce items to address their customer’s packaging needs Develop and manage local and regional sales accounts and relationships for preprint sales whose customer locations are within the United States.
Key Accountabilities Meet or exceed KPI of Revenue.
Meet or exceed KPI of Volume.
Meet or exceed KPI of Profit.
Account plans for all accounts in their portfolio assigned.
Actions identified and implemented for “hot spot” customers (MOVC <5%).
Manage customer contacts to drive customer satisfaction improvement.
Job Dimensions Manage day to day customer relationship and project activities.
Provide accurate sales forecast to SOP process.
Improve the level of sales, profitability and engagement between DSS NAP and customer.
No direct reports.
Indirect relationships include local plant customer service, plant leadership, fellow sales team members, etc.
Ad hoc customer or market strategy team on request.
Education & Certifications: Bachelor’s Degree required.
5+ years Sales experience in Packaging or related industry required.
Job Specific Technical Requirements · Identifies business opportunities by identifying prospects and evaluating their position in the industry.
· Researches and analyzes customer gaps and produces viable, DSS specific value-based solutions/offerings.
· Sells solutions by establishing contact and developing relationships with multilevel customer prospects; providing solution offers.
· Maintains relationships with clients by providing support, information, and guidance.
· Identifies improvement opportunities with design or new product introduction by remaining current on industry trends, market activities, competitors and DSS unique capabilities.
· Learns new design innovations both graphic and structural – to be able to sell innovative solutions to customer base.
· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
· Good knowledge of operational costs and financial drivers of both customer and DSS.
Travel Requirements: 30-50% Experience, Skills & Behaviors Commercially oriented, business minded – ability to drive DSS unique capabilities into unique customer solutions.
Is able to manage multiple projects/initiatives and collaborate internally to achieve success.
Strong selling and results orientation.
Analytical and understanding of margin generation on sales, Outstanding communications both written and oral, negotiations and selling ability.
Several years of experience developing, maintaining and growing accounts in the preprint.
Experience Required 5+ years Sales experience in Packaging or related industry required Education Required Bachelors or better Behaviors Preferred Thought Provoking: Capable of making others think deeply on a subject Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Innovative: Consistently introduces new ideas and demonstrates original thinking Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Self-Starter: Inspired to perform without outside help