The Field Training Manager provides exceptional training and development support that fosters a winning culture and organization.
This involves providing coaching, support and leadership for Certified Training Stores and Training Managers.
This role is responsible for approving stores and Certified Training Managers into the program and to facilitate scheduling and auditing of training being executed in their regions.
RESPONSIBILITIES
Leads the certification process for certified training stores by ensuring consistent execution and oversight of the certification process and providing continual development for Certified Training Managers
Develops Certified Training Managers and schedules managers for training and certification at Certified Training Stores
Audits Field Training process and confirms certification status and executes recertifications bi-annually
Supports key brand initiatives via implementing all other operational execution training resources in support of system initiatives
Works cross-functionally with new store opening team to implement 3 and 7-week new franchisee training in a Certified Training Store and follow up with new franchisees monthly during the first year of operations
Conducts workshops for Certified Training Managers throughout the year, focusing on training the trainer and operational standards
Works with company store Area Managers to support training initiatives for company operations to drive training execution at all levels
Works with the Director of Field Training to identify gaps in training and assists in developing materials to bridge those gaps
EDUCATION AND EXPERIENCE QUALIFICATIONS
Minimum 4 Years Degree in Restaurant Management, Human Resources, Business or related field or equivalent work experience
Minimum 3 Years of Jimmy John's Operations, Training, or Industry Experience
REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES
Deep understanding of Jimmy John’s Operations, Training programs, and Financial models
Deep understanding of effective training practices and adult learning techniques with experience in developing and executing Training Programs
Strong interpersonal skills; conflict resolution skills; and ability to work and influence at all levels
Strong communication (written, verbal) and facilitation/presentation skills
Proficient Computer Skills (knowledge of Microsoft Word, Excel, PowerPoint and Outlook)
Ability to travel 4-5 days per week
Calling all Rockstars.
At Jimmy John’s, we make kick a$$ sandwiches and we make ‘em freaky fast.
If you’re a go-getter, a hustler, or an ordinary person who does extraordinary things, working at Jimmy John’s will be your jam.
Sound like you? Yeah, we thought so.
Answer the call, Rockstar.
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company.
We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table.
We know that food is much more than a staple—it’s an experience.
At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.